Have Any Questions?

Feel free to ask any questions or get connect with our customer support

When will Transparent Hands receive my donation amount after I send it online?

Your donation amount is sent directly to Transparent Hands so it immediately starts funding Transparent Hands patients’ surgeries.

What is Transparent Hands Account Number?

Bank Account Title: “Transparent Hands Trust”
Bank Account Number: 220951896
Branch Code: 0635
IBAN Number: PK46 UNIL 0109 0002 2095 1896
Bank Address: United Bank Limited,Bank Square, Block C, Model Town Lahore, Pakistan.

What is Transparent Hands UK’s Account Information?

Bank Account Title: “Transparent Hands Limited”
Bank Account Number: 03530868
Phone No: +44-7771-421655
Bank Name: Barclays
Sort Code: 20-51-08

What is Transparent Hands IBAN (International Bank Account Number)?

IBAN Number: PK46 UNIL 0109 0002 2095 1896

How do I know that my donation will fund the campaign which I have selected?

When you donate certain amount to a campaign, you immediately receive a notification that your amount has been allocated to the campaign which you selected. Furthermore:

Donors get regular updates about the campaign for which they donated; medical procedure, surgical treatment or medical camp.
All the medical reports, hospital bills or other related documents of each patient are uploaded on the web site for everyone to see.
Donors who donate for the medical camp receive medical camp report which includes the number of patients treated in medical camp, services provided in the camp and other details.

How do I know that my donation will fund the specific campaign or cause I’ve selected?

Upon donation, you’ll receive confirmation that your contribution has been allocated to the chosen campaign. Additionally:

Regular updates on the specific campaign’s progress will be provided.
Medical reports, bills, or related documents of each assisted patient will be uploaded for transparency.
Donors supporting medical camps will receive comprehensive reports detailing the outcomes and services provided.

How do I know that my financial information is secured when I donate through web site?

Transparent Hands takes donors’ security very seriously and it makes sure that your payment information is secured whenever you donate through our system. Your debit/credit card information is not saved with us but only with your associated banks. When you donate us from outside Pakistan, your financial information is managed by STRIPE, which is a globally trusted online payment company.

How is my financial information secured when I donate through the website?

Transparent Hands UK ensures the security of donors’ payment information. Your debit/credit card details are not stored with us but with your respective banks. All payment information is securely handled by globally trusted online payment companies like STRIPE or PayPal.

Why was my credit/debit card declined on Transparent Hands’s web portal?

Banks may decline your card for a number of reasons. To ensure the safety of your financial information, Transparent Hands doesn’t receive any details about your card and why it was declined. Therefore, if your card is declined for any reason, please contact your card provider for further assistance.

Why was my credit/debit card declined on Transparent Hands UK’s web portal?

Banks might decline your card for various reasons. To safeguard your financial information, Transparent Hands UK does not receive specific details about declined transactions. If your card is declined, kindly contact your card provider for further assistance.

Can I track how my donation is utilized after I’ve contributed?

Yes, donors receive updates on the specific campaigns they’ve supported. Transparent Hands UK provides detailed reports on the medical procedures, surgeries, or medical camps funded by their contributions, ensuring transparency in fund utilization through their donor dashboard.

Will I receive a receipt for my donation?

Yes. Upon the successful completion of your donation, Transparent Hands UK automatically generates a donation receipt and sends it to the provided email address for your records.

Have Any Questions?

When will Transparent Hands receive my donation amount after I send it online?

What is Transparent Hands Account Number?

How do I know that my donation will fund the campaign which I have selected?

How do I know that my financial information is secured when I donate through web site?

Why was my credit/debit card declined on Transparent Hands's web portal?

Have Any Questions?

When will Transparent Hands receive my donation amount after I send it online?

What is Transparent Hands Account Number?

How do I know that my donation will fund the campaign which I have selected?

How do I know that my financial information is secured when I donate through web site?

Why was my credit/debit card declined on Transparent Hands's web portal?